FAQ
Legal and privacy questions answered clearly
This FAQ covers key legal, privacy, and GDPR topics related to website use and pre-contract communication.
Quick legal links
Review the core legal documents for complete contractual and GDPR policy details.
01What legal framework applies to this website and services?
Website use and pre-contract communications are governed by Belgian law and applicable EU law. Binding commercial terms are defined in signed project agreements.
02How is personal data handled under GDPR?
Personal data is processed lawfully, fairly, and transparently under GDPR principles. Processing is limited to inquiry handling, pre-contract communication, and legitimate operational needs.
03What is the legal basis for processing inquiry data?
The primary legal bases are Article 6(1)(b) GDPR for steps prior to entering a contract and Article 6(1)(f) GDPR for legitimate interests such as communication records and security.
04Can I request access or deletion of my personal data?
Yes. You may request access, correction, deletion, restriction, portability, or objection, subject to applicable legal limits. Requests can be sent to info@mohamadsalam.com.
05How long is personal data retained?
Data is retained only as long as reasonably necessary for inquiry management, contractual pre-steps, legal compliance, and legitimate record-keeping. Retention periods are reviewed periodically and unnecessary data is deleted or anonymized.
06Is data transferred outside the EU/EEA?
If data is transferred outside the EU/EEA through third-party infrastructure, appropriate GDPR safeguards are used, including adequacy mechanisms or standard contractual clauses where required.
07Do you use third-party processors?
Yes, where operationally needed for hosting, communications, scheduling, or analytics. Processors are selected with data protection obligations and are only given access necessary for their service function.
08Can I object to processing based on legitimate interest?
Yes. You may object to processing based on Article 6(1)(f) GDPR. The objection will be reviewed against compelling legitimate grounds and legal obligations, and handled according to GDPR requirements.
09Does using the contact form create a client relationship?
No. Contact form submissions and discovery calls are pre-contract communications only. A legal service relationship begins only after a signed written agreement.
10Are portfolio case studies confidential client disclosures?
No. Portfolio entries are presented for capability illustration. Confidential details may be anonymized, aggregated, or omitted unless explicit publication authorization exists.
11How are legal disputes handled?
Disputes are first addressed through good-faith resolution. If unresolved, competent courts in Belgium apply, unless mandatory consumer law requires a different forum.
12Are portfolio examples always client projects?
Portfolio entries are provided to demonstrate delivery capability. Some details may be anonymized or presented as representative implementations to preserve confidentiality.
13How can I contact Mohamad Salam for legal or privacy matters?
Use these contact details: Mohamad Salam, +32498150882, info@mohamadsalam.com.
Need legal assistance?
For legal, privacy, or GDPR-related requests, contact Mohamad Salam directly.